Your Questions
- What is the turnaround time on Hillcrest Joinery products?
- Does Hillcrest provide a fitting service?
- Will my Hillcrest Joinery products be guaranteed?
- Can Hillcrest provide a customised finish on my products?
- Can I choose the type of glass I want in my doors and windows?
- What is a U Value?
- How do I get a quote for my requirements?
Answers to Your Questions
Q. What is the turnaround time on Hillcrest Joinery products?
A. The lead time on our doors and windows is generally 6 to 8 weeks. All customers will be advised on their individual order at the time of placement.
Q. Does Hillcrest provide a fitting service?
A. Yes, we welcome the opportunity to fit any piece we produce so that we can guarantee the same Hillcrest quality from design to installation.
Q. Will my Hillcrest Joinery products be guaranteed?
A. Yes, under normal conditions products that have been made and installed by Hillcrest will be guaranteed for 8 years.
Q. Can Hillcrest provide a customised finish on my products?
A. Yes, at Hillcrest we pride ourselves in our ability to deliver what our customers require. We can advise you on our wide range of styles, designs and finishes and how they can be personalised to suit your needs – but ultimately the choice is yours. For example, we can provide a two-tone paint finish on your products so that they blend perfectly with both the interior and exterior of your home.
Q. Can I choose the type of glass I want in my doors and windows?
A. Yes, we can offer our customers a customised glass option. Whether you require toughened or safety glass for ultimate security or decorative, coloured or leaded glass, Hillcrest can provide them all.
Q. What is a U Value?
A. A U Value is the measure of heat loss through a particular material. If you are concerned about the energy efficiency of your doors and windows, you can speak to one of our customer advisers who can guide you through the many energy saving options of our products.
Q. How do I get a quote for my requirements?
A. Just contact Hillcrest Joinery with your individual specification and we will provide you with an all inclusive quote.
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